Event pass collection will be available starting from 16:15 on 7 October 2024 at the event venue "Mūzikas nams "Daile"", Krišjāņa Barona Street 31, Rīga, Latvia. 

We are pleased to offer special discount rate for the accommodation Hotel that is also the dedicated event venue.
A booking link and more information for the hotel will be provided in the registration confirmation e-mail for in-person participants.
 

Civilians: Business formal
Military: Service dress uniform (jacket and tie)
 

All cancellations and requests for refunds must be made in writing to [email protected]. Please allow 3-5 working days for the processing of your request and cancellation confirmation.

• 95% of the conference fee can be refunded if the participation is cancelled before 22 September 2024.
• 50% of the conference fee can be refunded if the participation is cancelled after 22 September 2024 and before 1 October 2024.

No refund will be issued for cancellations received after 1 October 2024.

Refunds will be made in the following ways:

• Credit cards: refunds for credit card payments will only be to the original card charged
• Bank transfers: a transfer will be made back into the account from which the original payment was made

In the case of force majeure, if the NATO StratCom COE is not able to hold the event, NATO StratCom COE will be obliged to reimburse the received payments subject to deduction of any costs it has incurred in preparing the event. This liability only extends to the payments made directly to NATO StratCom COE and not to payments made by the attendees to the hotel or airlines.
 

REGISTRANT SUBSTITUTION POLICY 

Registrants may send a substitute in their place instead of requesting a refund. In such cases the registrant is obliged to inform the NATO StratCom COE via e-mail ([email protected]) about the change and provide the name, surname, and position of the person attending in their stead. Any financial transactions concerning the registration fee will have to be dealt with by the registrant and the substitute.
 
The policy, as stated on this page, is valid from 15 August 2023.

The security of participants is very important to the organisers.

The conference badge will be issued to conference guests only after showing one’s ID card or Passport. Due to the new GDP regulation we cannot issue the accreditation badge to 3rd parties (colleagues, etc.) without being shown the respective person’s ID card or Passport. Please note that the badge is non-transferable and any violation of this policy may result in expulsion from the conference.

For security reasons, guests are asked to carry their badges with them at all times. During the conference, guests are asked to carry their personal ID cards or passport with them at all times – upon arrival at the conference venue, security personnel might ask guests to show their personal ID or passport as well.

Please wear your badge so it is clearly visible.

Prohibited items: explosive and incendiary materials; stunning devices, flammable items (except lighters); pepper spray, tear gas and other gasses and pressure containers; knives and objects with a sharp point or sharp edge; firearms (including firearm replicas and firearm parts) and ammunition. If requested by security be prepared to provide your personal belongings for inspection.